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Security Deposit? Why?

Unfortunately, there is no way around it, because something can break... Therefore, we have to ask you to pay a deposit of 800€ / £650.00 by credit card or debit card. We accept Visa or Mastercard. The amount will only be blocked for 30 days and automatically released again if everything is in order. Please note that some banks do not show the release as a return in "+800€ / £650.00 ", but simply delete the "-800€ / £650.00 " in your online banking.

If you do not have a credit card (credit or debit), you can also pay by EC/Girocard at German stations. However, as this is not a reservation but a debit from your account, it may take a little longer to transfer the money back to you.

Simply track the status of your deposit in your customer account.

Unfortunately, it is not possible to pay the deposit in cash, by bank transfer in advance or by Paypal or American Express.

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