Hire a roadsurfer

Rent & Cancellation

• How old do I have to be to rent a campervan?
• What kind of driver's licence do I need to drive a campervan?
• Which countries can I travel to?
• Did you book before 12 November 2025? Your cancellation and rebooking conditions
• Your Vanever Booking Was Cancelled? Continue Your Journey with roadsurfer
• Force majeure: what happens if extraordinary events affect your trip?
• See all 27 articles

Payment & Deposit

• How do I pay the deposit?
• I have an outstanding amount during/after the rental – how is this paid?
• When and how can I pay?
• How do I use a voucher?
• Security deposit vs. excess?
• What are Booking Fee and Travel Fee?
• See all 11 articles

Protection Package & insurance

• Insurance - What are the Protection Packages and what do they cover?
• Why do the Protection Packages have different prices in some countries?
• What is the duty of care and how is it evaluated?
• Do I need travel cancellation insurance?
• What should I do if I was involved in an accident with a roadsurfer vehicle (but I’m not the renter)?

Useful information about North America

• Visa requirements in the USA and Canada
• One-way rental in the USA and Canada - what you need to know
• Free kilometres in North America? Really?

Further topics

• roadsurfer Abo - Rent a camper van for 3, 6, or 12 months
• Want to buy a roadsurfer camper van?
• Movacar: How can I upload my fuel receipt?
• Are you an influencer, blogger or from the press? How to reach our cooperation team
• Would you like to work with us?