Yes. If you have been charged for a toll, traffic fine/violation and you want to see the original notice behind it, ask us and we will send you a copy of the original invoice.
How to ask
Contact us with:
- your booking number
- which toll, traffic fine/violation you want the notice for — the date and location from your invoice
If your invoice lists several of them, tell us which ones you mean. You can ask for all of them.
What you will receive
The original notice as issued by the toll operator or the authority, covering the toll, traffic fine/violation charged to your booking. Where a notice also covers other customers' journeys, those parts are removed before it reaches you — so the document you get may show only the sections that relate to you.
Good to know
- The document you receive is the official documentation and should be treated as the source of truth. It is what roadsurfer was invoiced by the toll provider or the authority.