You have many free payment options to choose from during the booking process. We offer payment via credit card, Paypal, Apple Pay, Google Pay and Instant Bank Transfer. We also offer locally accepted payment methods (such as AMEX in the United States, iDeal in the Netherlands, and Cartes Bancaires in France).
If you book less than 7 days before departure, not all payment methods are available due to time constraints.
Pick-up in the USA or Canada: You pay the full price when you book.
⚠️ Pick-up in Europe (new from 15 October 2026): You choose how you pay when you book.
Pay now & save: You pay 100% when you book and get a lower price, with a discount between 0.75% and 5%. The earlier you book, the higher the discount.
50/50: You pay the full price, 50% when you book and the other 50% only 60 days before pick-up. This option is only available if your pick-up is more than 4 months away.
Remember to apply any possible codes or vouchers directly during the payment process, as this cannot be done afterwards!
Cancellation of your binding booking due to non-payment is at the discretion of roadsurfer.
Have you booked an extra, an upgrade of the Protection Package, or a paid appointment after making your payment?
You can simply pay the outstanding amount for this via your customer account. How does that work? Look here: Customer Account - Pay and see processed payments
Are you having problems paying?
If you repeatedly experience a technical problem when paying, please try the following:
- check whether you have sufficient funds available
- make sure that you are using the correct password/verification for the selected payment method
- contact your payment method provider directly if you have trouble verifying
- use a different payment method
- use a different device or browser
- In the event of a technical error, information such as: device/browser used, screen recording or screenshots will help us. Still need help? Just ask Lea, our chat-based AI assistant. Lea helps you right away and can open a ticket for our customer service if needed.