Well, we are afraid there is no way around it, as accidents can unfortunately always happen. A security When you pick up your roadsurfer at the station, we ask you to pay the rental deposit of $850/CAN $1.200 (more currencies below) by credit card or debit card. We accept Visa or Mastercard (we only accept American Express in the USA). The amount will only be blocked for 30 days and automatically released again if everything is in order.
Keep in mind that some banks don´t reflect the release as a return in "+$850 / CAN $1.200", but delete the "-$850 / CAN $1.200" from your online banking automatically.
The deposit must always be retained in order to finalize your rental contract at the station, independently of the Carefree Package you choose. Read this article to know what the difference between the deposit and the excess is: Security deposit vs. excess?
Simply track the status of your deposit in your customer account.
Please note the following:
- Unfortunately, it is not possible to pay the deposit in cash, by bank transfer in advance or by Paypal or American Express (outside the US).
- Please check whether you know your PIN and whether the limit on your card is sufficient, as the deposit must be paid in one payment.
- Your co-driver can also pay the deposit - it does not have to be your name on the card. This means you don't have to pay with the same card you used to make your booking.
- Please be aware that, depending on your bank, the available limit may be reduced by the reserved deposit amount - this might impact your travel budget!
Deposit always in local currency
The currency and amount of the deposit depends on the local currency of the station where you pick up your roadsurfer:
|
Europe |
USA |
Switzerland |
UK |
Sweden |
Canada |
Norway (NOK) |
| 800€ | $850 | 800CHF | £700 | 9.250SEK | $1.200 | 10.000 NOK |
Was a damage discovered when you returned?
This article explains what happens in this case: An accident occured during my trip – what about the costs and my deposit?