The deposit as well as the deductible are used to repair any damage that may have occurred.
Deposit
The deposit mainly covers possible internal damages which are not covered by the insurance (e.g. dirt, broken dishes, etc.). In contrast to the deductible, the deposit is paid BEFORE the rental and refunded if no damage has occurred. With us you have to pay a deposit of 850USD by credit or debit card (VISA or Mastercard) when you pick up your van. This amount will only be blocked and automatically released if everything is in order. Simply track the status of your deposit in your customer account.
Deductible
The deductible is the maximum amount that a customer must pay per claim before the insurance company will cover the remaining amount. The excess is only due AFTER the occurrence of such damage.