🛡️ Every roadsurfer rental includes the Protection Package Basic. Your deductible is the most you pay yourself if the camper gets damaged. With Plus, Max or All-inclusive, you lower your deductible:
- Basic (included in every booking): up to €4,000
- Plus: up to €900
- Max: up to €300
- All-inclusive: €0 for all covered damages
You pay the deductible once per booking, even if there are several damages. The exact amount depends on your rental country and currency.
These packages apply to bookings made from 12 November 2026, 11:00. Did you book earlier? Your package and its rules stay the same. You'll find them under "Booked between 17 November 2025 and 12 November 2026" below.
✅ = included. ❌ = not included.
| Benefit | Basic | Plus | Max | All-inclusive |
|---|---|---|---|---|
| Deductible per booking* | €4,000 | €900 | €300 | €0 |
| Number of drivers | 2 | 3 | unlimited | unlimited |
| US: third-party liability | state minimum | €2,000,000 | €2,000,000 | €2,000,000 |
| Unlimited mileage | ✅ | ✅ | ✅ | ✅ |
| Mobility service and breakdown protection | ✅ | ✅ | ✅ | ✅ |
| Vehicle theft protection (fully covered, no deductible) | ❌ | ❌ | ✅ | ✅ |
| Windshield protection (fully covered, no deductible) | ❌ | ❌ | ✅ | ✅ |
| Tire protection (fully covered, no deductible) | ❌ | ❌ | ✅ | ✅ |
| Awning and roof protection (fully covered, no deductible) | ❌ | ❌ | ❌ | ✅ |
| All other damages (fully covered, no deductible) | ❌ | ❌ | ❌ | ✅ |
*The exact amount depends on your rental country and currency.
Our recommendation: for a worry-free trip, choose Max or All-inclusive. All-inclusive is the only package that also covers the awning and roof.
- Mobility service and breakdown protection: if your camper breaks down, we arrange repair, towing or a replacement vehicle as fast as possible.
- Vehicle theft protection: damage to the camper caused by break-in, theft or vandalism. You need a police report. Your personal belongings are not covered.
- Windshield protection: repair or replacement of the windshield.
- Tire protection: tire repair and replacement. Rims are not included.
- Awning and roof protection: damage to the awning and the roof (only in All-inclusive).
- All other damages: for example weather damage, body and underbody damage, and interior damage.
No Protection Package covers damage caused by gross negligence or on purpose, not even All-inclusive. In these cases, you pay the full repair costs. Examples:
- Driving under the influence of alcohol or drugs, or a driver who is not on the booking drives
- Driving with the awning or pop-up roof open, or leaving the awning open in strong wind
- Filling the water tank with fuel or the fuel tank with water, or using the wrong fuel
- Driving on unpaved roads or where your camper doesn’t fit (low bridges, parking garages)
- Driving in countries or areas that are not allowed
- Damage on a ferry or motorail train
In Basic, third-party liability covers only the legal minimum of the US state where the accident happens. You can find the amounts here (external site, we can’t guarantee its accuracy). In Plus, Max and All-inclusive, you have additional third-party liability of €2,000,000.
Your package and its rules stay the same. The deductible applies per damage: Basic €3,000, Plus €800, Max €150.
You pay only up to your deductible for...
- Weather damage
- Underbody / body damage
- Interior damage
- Windshield damage
- Tire damage
- Vehicle damage from break-ins, theft, or vandalism
You are responsible for the full cost of...
- Gross negligence / intentional damage
- Damage to the awning
- Damage to the roof
- Improper filling of water or fuel tanks
- Driving under the influence of alcohol or drugs
- Driving in unauthorized countries
- Driving off paved roads
*Our basic carefree package is included in the rental price and limits your financial liability to a maximum excess per claim, with the exact amount varying by rental country and currency. Damage caused by gross negligence or intentional misconduct – such as driving with the awning or roof open, operating the vehicle in areas unsuitable for its size, incorrect filling of water or fuel tanks, entering unauthorised countries, or driving under the influence of alcohol or drugs – is not covered by the excess, and the renter is fully responsible for the cost of repairs. Further details and examples can be found in our Help Centre or General Terms and Conditions.
**Please note that before the start of your trip, it is required to pay an £650 deposit, regardless of the insurance package you choose.
Before your trip, you pay a security deposit, whatever package you choose. The deposit and the deductible are two different things: Deposit vs. deductible?
Your personal belongings, like bikes, laptops or luggage, are not insured by any package. Check whether your home contents insurance covers them.
Some credit cards include insurance for rental cars, but in most cases it doesn’t apply to campers. Please check this directly with your card provider.
Legal information can be found in our Terms&Conditions at section "AGB USA / CAN": 9. Obligation to Exercise Due Diligence and Care and 11. Insurance.
Want a different package? Here’s how: Customer Account - Upgrade Protection Package