Technical Support
Answers to general technical questions.
- Accident, breakdown or damage on the road?
- Questions about the operation of your van or a technical problem?
- Gas bottle / propane tank empty? Here you’ll find help!
- Gas smell in the camper: How to check if everything is okay
- Damage on a window or stonechip on the windscreen?
- What is AdBlue / DEF and why do I need to refill it?
- General information about camping and vehicle batteries
- Yellow / Red - Engine warning light
- Handbrake drops down – is it broken?
- What fuel does my camper need / vehicle refueled incorrectly
- Oil, wiper fluid and windshield wipers - how to look after your Roadsurfer
- How do I check and change fuses?
- Flat or damaged tire - Is there a spare tire?
- My roadsurfer has been broken into!
- My roadsurfer has been stolen!
- What to do if your camper gets stuck in snow or sand?
- Gray/waste water tank cannot be emptied (blocked/clogged)
- Use of vehicle manufacturer apps during the rental period