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  2. Get to know Camper & Station
  3. Pick-up & drop-off

Pick-up & drop-off

  • How does the pick up of my camper work?
  • How do Camper Tutorial and Final Checks best prepare me for my roadtrip?
  • What do I need to take with me when I pick up my campervan?
  • How does the return of my camper work?
  • Is the water tank filled at pickup?
  • What are the opening hours of the stations?
  • Can I contact the station directly?
  • Can I leave luggage at the station?
  • Why are my documents photographed during pick-up?
  • I am late (due to a traffic jam or similar)
  • At what time can I pick up and return my campervan?
  • Do I have to collect and return my campervan in person?
  • Do you deliver and pick-up the vans to and from other locations?
  • Can I pick-up or return my roadsurfer on Sundays or public holidays?
  • Can I park my car at roadsurfer?
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Customer account, adjust booking, Pick up, Return, Payment, Deposit