At the Pick-up of your van it is mandatory for us to take pictures of the main driver's ID and drivers license. The pictures will be deleted automatically from our system after the return of the camper.
Why is it mandatory to take pictures of the documents?
This policy update is crucial to ensure comprehensive theft protection coverage for both
you and roadsurfer. Collecting photographs of your driver's license and ID is necessary to
fulfil the stringent disclosure obligations towards our insurance partners, particularly in
the case of total loss of the vehicle, as well as to meet legal obligations as per Article 6 (1)
c) of the GDPR, thereby reducing the risk of misappropriation and facilitating coordination
with law enforcement authorities in case of loss
What happens to my data?
We understand the importance of privacy, which is why we assure you that the information collected will be handled with the utmost confidentiality. Our data privacy policy remains unwavering, and you can review it in and more details about these new requirements in more detail at any time by scanning the following QR code (Section VI). Here you will find the privacy policy.
What happens if I refuse?
In adherence to this new policy, failure to provide the necessary photographs will unfortunately result in the inability to complete the vehicle handover process. We sincerely apologize for any inconveniences this may cause but the legal requirements do not allow us to make any exceptions.
We greatly appreciate your understanding and cooperation as we implement these necessary changes to enhance our theft protection measures.