If water leaks from under the vehicle, this can have various causes:
- Please check whether the levers of both tanks are closed.
- It may be that the cold protection valve is open. The cold protection valve automatically drains the boiler if there is a risk of frost. If the temperature in the van drops below approx. 7°C, the valve opens automatically. This prevents the drain from freezing. It is located in the service flap on the driver's side, to the right of the tank valves:
For the water supply to work and the cold protection valve to be switched on, the blue lever must be as in the picture and the blue button at the bottom must be pressed.
The cold protection (or anti freeze) valve automatically drains the boiler when there is a risk of frost. This prevents the drain from freezing.
The system measures the temperature inside the van. As soon as it is around 3 degrees or lower the system is activated and lets all the water that was in the boiler and the fresh water tank out. To deactivate the system, the room temperature has to be a least 7 degrees, otherwise the blue button will jump out again.
To ensure that the water supply continues to function and the valve is switched on, the blue lever must be turned clockwise and then the blue button must be pressed in.
Cozy Cottage has a VW Crafter chassis?
- It is also possible that the boiler valves are open by mistake. There are two of these. You will find them in the lowest kitchen cupboard, under a cover. Turn them clockwise to close them:
Cozy Cottage has a MAN TGE chassis?
- It is also possible that the boiler valves are open by mistake. You will find them in the cupboard next to the bathroom:
- Remove the plastic cover to reveile the valves: