Fresh water
For hygienic reasons, the fresh water tank is always handed over empty. The fresh water tank (110 L) is located on the passenger side and serves the washbasin, toilet and indoor/outdoor shower. To open it, you need the medium-sized key. Insert the key into the tank lock and turn it to open. Press the fuel filler cap while turning it to release it:
The fresh water tank can be filled using a canister with an attachment or a garden hose. Please make sure that the fresh water and waste water tanks are closed! They may still be open from the previous rental.
To empty=open the fresh water tank in the long cupboard (between the kitchen unit and the bed), remove the bottom and turn the red lever in the direction of the pipe (crosswise position is closed).
Attention: Fresh water is not drinking water!
Waste water
The waste water tank (80L) is located under the camper on the driver's side. To empty it, set the grey lever vertically.
Click here to go directly to the explanatory video:
You can see the levels of the fresh and waste water tanks in the on-board unit:
Troubleshooting
Water leaking under the vehicle
If water leaks under the vehicle, this can have various causes:
- Please check if the levers of both tanks are closed.
- The cold protection valve may be open. It is located behind the flap on the side under the rear seats:
The cold protection (or anti freeze) valve automatically drains the boiler when there is a risk of frost. This prevents the drain from freezing.
The system measures the temperature inside the van. As soon as it is around 3 degrees or lower the system is activated and lets all the water that was in the boiler and the fresh water tank out. To deactivate the system, the room temperature has to be a least 7 degrees, otherwise the blue button will jump out again.
To ensure that the water supply continues to function and the valve is switched on, the blue lever must be turned clockwise and then the blue button must be pressed in.
- It is also possible that the boiler valves are open by mistake. There are three of them. Turn them clockwise to close them.
You will find them left from the red lever that empties the fresh water tank:
No water flows
If you turn on the tap but no water flows, this can have several reasons:
- First check the fill level on the on-board unit to see whether the fresh water tank is sufficiently full.
There should be at least 20 liters of water in the fresh water tank so that the pump is completely covered with water and filled so that it automatically unlocks after running dry!
- The fuse of the water pump or the tank sensors may be damaged.
Before any fuse is pulled, following safety measures is required:
- Turn off the engine and remove the key from the contact.
- Unplug the car from any external power supply.
- Pull carefully on the fuse by pulling from the sides.
- A damaged fuse can be burnt or have the connector broken (see picture). If so, please replace it. You can find them at petrol stations and hardware stores.
- The fuse box is located in the left cupboard under the bed. Check and, if necessary, replace this 10A fuse (fourth from the left) labeled with "Wasserp.":
To reset the system completely, drive the car a few metres and then try the water pump again.
Water pump does not stop running
If you hear the water pump humming even though no tap is open, check the following:
- Are all the taps closed properly? Sometimes they are still a little open and this causes the pump to run even if no water comes out.
- Make sure the outdoor shower switch is turned off.
- It may be that a micro-sensor on the tap has become wet and is therefore not recognising that the pump should stop working. Wait until it is dry or try drying the area with a hair dryer.
- Turn off the big red battery main switch for a while until the system resets itself.
If the water pump does not activate when you turn on the tap (ATTENTION only for vehicles without a separate water pump button), the micro-switch on the tap lever is probably defective.
To still put the water pump in the ready state, follow these steps:
- Test the other tap (e.g. kitchen or bathroom).
- If another tap works, open it just a little so that you can hear the water pump, but no water flows.
- Now open the tap with the defective micro switch. The water should now run.
Attention: Don't forget to close both taps completely afterwards!