Booking the Protection Package Max gives you extra peace of mind, but it doesn’t mean you’ll never have to pay anything in case of damage. Here’s how it works:
How Protection Package Max works:
- Protection Package Max reduces your financial responsibility for certain types of damage.
- For covered damages, you’ll pay a deductible of €150 per damage case. If the damage is fully covered without a deductible, this will be clearly listed in your policy.
- Any costs above the deductible are covered by roadsurfer, according to the terms of your Protection Package.
Why you might still get a damage invoice:
- If the damage falls under an exclusion (for example, if an accident wasn’t reported on time, documentation is missing, there was negligence, or the damage type is excluded), the Protection Package Max may not apply.
- Customer obligations, such as timely reporting and proper documentation, always apply.
What to expect from roadsurfer:
- If you receive a damage invoice, roadsurfer will explain which parts of the damage are covered, which are excluded, and how the deductible is applied.
- The final decision is always based on the terms of your Protection Package and the details documented in your case.
See here more help in case of an accident: Accident, breakdown or damage on the road?