You can log in to your personal customer account here. There, you can not only view details of your booking but also adjust some topics directly.
Enter all driver information – at the latest in the Online Check-in. To edit your driver's data, select "Drivers" in the navigation on the left.
This will take you to an overview of all driver information. If you want to add another driver, you can do so here. Please remember that you may need to adjust the Protection Package. You can also switch between the main driver and the second driver by clicking on "Switch main driver".
Add driver details
On the next screen, you will see all the fields you need to fill in to complete the driver information:
Your driving licence has been renewed, so the issue date is less than one year ago?
Then you have two options:
- Enter the date when the category B/3 driving licence was originally obtained (for most licences, this is listed in a table on the back).
- Or select this option and enter the issue date of the renewed driving licence:
Once you are done, click on "Apply changes" to save the information.
Please note!
- If you have changed the main driver, a new access link will be generated and sent to the new main driver. Only the new main driver can then access the booking in their customer account.
- Drivers cannot be edited or added after the contract has been signed at pick-up. The reason for this is that all drivers are listed in the contract for insurance purposes.
- If you enter a driving licence issued outside the EU/EEA, a pop-up will inform you that you need to apply for and bring an international driving licence. Otherwise, we cannot hand over your camper!