Before you rent a campervan, you can watch our explanatory videos on the various functions of your campervan on the respective model page. Here you will learn in detail about setting up the bed, extending the awning, raising and lowering the roof tent, setting up the table in the interior or using the shower and kitchen.
Camper Tutorial
7 days before pick-up you will find your camper tutorial in the top right-hand corner of the overview page. It shows you all the functions of your four-wheeled travel companion so that you can prepare yourself optimally:
If different models are included in your vehicle category, the information for the model you are currently booked on is automatically displayed. Only look at the info that shows your model. Here, for example, is a Couple Cottage - Bürstner Lineo:
Please note that the allocation can change again in rare cases with short notice, due to an accident for example.
Take the time to go through the Camper Tutorial carefully so that you familiarise yourself with the vehicle. Once the camper tutorial is completed, you will see the certificate:
From the certificate-page, you can share the Camper Tutorial with fellow travelers or download a PDF-version. You will always have access to the Camper Tutorial to come back to during your trip!
Final Checks
Your Camper Tutorial has provided you with theoretical knowledge about your camper – now it's time to put it into practice! In the Final Checks on the day of Pick-up, you will get to know your roadsurfer in practice and learn the most important things you need to know to be optimally prepared for your trip. The Final Checks replace a personal briefing, as they provide you with comprehensive information:
- You will perform the most important functions of your camper so that you are familiar with them.
- You will clearly mark any functions that you still have questions about.
- you confirm that all booked and free accessories are in the camper and you know where they are stored
At the end of the Final Checks, you can discuss any remaining questions and carry out the damage check.