Our employees at the stations are fully occupied with handovers, returns and other important tasks. We want them to be able to focus completely on you on site. That's why we don't give out the phone numbers of the stations. But don't worry, we have a great solution for you!
Check out our Help Centre
Great, you've already found your way to our Help Centre. Here we have compiled answers to almost all of your questions! If you can't find your answer using the search bar or the folder structure, feel free to contact our ChatBot in the bottom right corner.
How can you reach us?
If you have any questions or concerns that cannot be resolved in the Help Centre, simply use our contact form. You can use it to tell us about your concern and our customer service team will take care of it. We can often help you directly via the contact form without you having to speak to the station.
What happens if your concern involves the station?
If your concern requires specific information or action from one of our stations, our customer service team will contact the station directly and obtain the necessary information for you.
Thank you for your understanding and cooperation. Our goal is to provide you with the best possible service, and we are confident that this approach will help us achieve it.