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Customer account - view mobility service provider number

If you have a breakdown on the road that restricts your mobility, you can contact the mobility service provider around the clock at +1 213-523-7695.

  • You can also find the telephone number of the mobility service provider responsible for your vehicle in your customer account. You will find your personal link to the customer account in the e-mail with your booking confirmation/rental agreement.
    Please note: The mobility service provider will provide assistance in English and only in relation to the vehicle's driving restrictions. If you have questions about the camping functions, you can find help in the Helpcenter, because the mobility service provider can unfortunately not help here!
  • Document your breakdown as best you can and write down the incident number of the mobility service provider. Send us everything by e-mail to 
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