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What is AdBlue and why do I need to refill it?

All vehicles need the additive AdBlue to reduce nitrogen oxide emissions.

Before you pick up your vehicle, we check whether the AdBlue tank provided for this purpose (separate from the diesel tank) was filled by the previous tenant, so that you can start your trip with a full tank.

The range varies depending on the vehicle model, route and driving style.

If the AdBlue tank runs empty on the road and at the very end of your journey, you are responsible for filling it up, because AdBlue is one of the operating fluids of your campervan, just like diesel or wiper fluid.

When this symbol appears in the display, you must refill (it looks different depending on the vehicle model):


You still have about 1,000 km of range when the warning appears. If you do not refill it in time, the engine will not start again when the AdBlue is completely empty!

Refilling AdBlue

AdBlue can be easily refilled at almost any petrol station. Many petrol stations have AdBlue pumps that facilitate precise refilling. If not, AdBlue is sold in canisters. To make your return easier, we've picked out a petrol station with an AdBlue refill option* for you at our stations. You can find the address for the AdBlue refill option here. Alternatively, you are sure to find other options near your station.

Please be careful when refilling, as AdBlue can be irritating to eyes, skin and respiratory tract. It is also corrosive to metals, paints and plastics. So if something should go wrong, please clean your hands and your roadsurfer with plenty of water.

*The AdBlue filling station information provided is for guidance only and is provided without warranty; customers are advised to check the information for accuracy on their own responsibility, as roadsurfer accepts no liability for the accuracy or timeliness of the information.

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