Accident or damage on the way?

If you have an accident or damage on the road, please note the following:

Take photos of the damage and send an email with damage report to

In case of an accident, please fill out the international accident report (in the glove box) and send it to

Inform the police on the spot (obligatory, otherwise no insurance will pay!)

For immediate help dial our 24/7 support hotline: +49 89 380 34629

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