How high is the deductible in the event of a damage claim and how can I reduce it? 

Your deductible in the event of damage depends on the Carefree Package you have booked. 
 
In the event of damage to the vehicle, you are covered by the "Basic" Carefree Package included in the rental price and only have to pay the specified deductible. The deductible is €1,500 per damage in case of a comprehensive damage.  
 
If you multiple damages occur during your trip, they will be charged individually, per damage event, but only up to the amount of your chosen deductible. 
 
To keep your claims costs as low as possible, we recommend upgrading to an "Advanced" or "Complete" package. This way you can reduce your deductible to a minimum of €800 or €0 while paying €15 and €29 respectively per day.  
 
You can change your package at any time before your trip via your customer account or when you pick up your campervan at the station. No changes are possible after you have signed your contract.
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