What are the cancellation terms?

Your perks with roadsurfer: If you want to change your booking, this is possible free of charge up to 48 hours before departure.

If you cancel at least 60 days before the 1st rental day, you cancel free of charge. If you want to cancel 59 days to 48 hours before departure, we charge 50% of the total price as a cancellation fee and issue you a voucher for the other 50%.

If you have chosen the roadsurfer Flex option when booking, we will issue you a voucher for the total amount if you cancel 59 days to 48 hours before departure.

In our rental terms and conditions you will find all cancellation scales and conditions as well as detailed information about the cancellation vouchers.

How to rebook or cancel your existing booking via your customer account is explained in this article

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