Well, we are afraid there is no way around it, as accidents can unfortunately always happen. A security deposit in the amount of 800€ will have to be provided either by debit or credit card. It will be refunded within 30 days after returning the van, provided that everything is in order. If a credit card is used for the deposit, the amount will only be reserved and then released automatically after 30 days. After that, the 800€ are available in your account. Keep in mind that some banks don´t reflect the release as a return, but delete the "-800€" from your online banking automatically.
If you don´t have a credit card, the deposit will be charged to your debit card. Please keep in mind that the refund can take up to 8 weeks, as it is a manual transaction.
Cash deposits are not accepted.